In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns, and we will do our best to resolve any issues at this stage. If you are concerned about our behaviour, for example you feel have been treated unfairly because of discrimination, the Solicitors Regulation Authority can assist you. You can contact them through this link
If you wish to make a formal complaint to us please contact Sarah Jordan. You can contact her by post at 11 Blaney Way, Corfe Mullen, Wimborne BH21 3UG, or by e-mail at firstname.lastname@example.org. It is preferable that you do put your concerns into writing, but if you would prefer not to, or if you would find it difficult to do so, she can be contacted by phone at 01202 805211.
To explain to you how long this process might take we have included our target times for each stage of the process. Where, for any reason, it is not possible to observe any of these limits we will let you know and explain why.
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves.
They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
Remember Sarah will meet you out of office hours anywhere in the Wimborne, Poole, Bournemouth or East Dorset Areas.
Jordan Williams Law are specialists in their field. They practice family law in the Wimborne, Poole, Bournemouth and surounding areas. Contact them now.